News & Info
Bank Holiday Deadlines – Christmas and New Year’s Holiday period Print E-mail

Please take note of the following to ensure prompt payment during the upcoming Christmas and New Year’s bank holiday periods

Please make sure that your timesheets arrive at the Head Office either by post to 92-96 Lind Road, Sutton, Surrey, SM1 4PL, or by email to: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and by the following dates:

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Increase your work opportunities by 95% Print E-mail
Did you know it only it takes 15 seconds to update your availability on www.staffshift.com  and it could increase your chances of receiving shifts by 95%.
 
When we are coordinating shifts with our clients it requires the most efficient and timely feedback to our Clients, therefore it is imperative that we always have your current availability which ensures that we’re able to offer you shifts quickly.
 
If you do not have access to a desktop or laptop, we cater to your requirements with our Free - Staffshift Mobile application for iOS & Android
 
For Android you can Download  the app now from your Google Play Store
 
For iOS you can Download  the app now from your App Store
 
Take advantage of this opportunity today!
 
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Communicating in a healthcare setting with people who have hearing loss Print E-mail
11 October
 
Healthcare staff in provision of services rendered need to obtain information and give advice, and patients need to ask questions and share their concerns. Therefore, to provide a thorough service for hearing impaired patients, it is of paramount importance that their communication needs are acknowledged and addressed by those responsible for the providing healthcare service.

We are pleased to let you know about a new e-learning resource that is free and available to all staff.

The module covers the following key learning outcomes: 

*     Recognise the different types of communication support needs. 
*     Describe the basics of BSL as a language and the rights of BSL users. 
*     Respond appropriately to the communication preference of BSL users. 
*     Reflect on ways of improving current practice. 

NHS Health Scotland's Workforce Development team developed the module in partnership with BSL users and colleagues from DeafScotland, Deafblind Scotland, the Care Inspectorate, the Scottish Social Services Council, NHS Education Scotland, NHS Lothian and NHS Forth Valley. 

We encourage all care service providers and staff to enrol themselves onto this short and enjoyable module. Follow the link at the bottom of this email to NHS Health Scotland's Virtual Learning Environment. 

Please note, new users will need to create an account and log in before accessing the course. You can create a new account on the following link 

Enrolment
Self-enrolment: Once you have created an account and logged in, click the following link  and self-enrol in the course
 
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Social media and its role in healthcare (NSofUK) Print E-mail
11 October 2018
 
Social media can be used as a valuable source for scouting information, however the information retrieved on social media cannot always be deemed credible.
Using social media in an unprofessional manner could potentially be detrimental to their professional careers. Therefore, it is important for healthcare professionals to be informed about the ethical rules regarding social media privacy.  

Nursing Midwifery Council (NMC) has compiled the following guidelines to ensure healthcare officials follow the correct procedures.
 
 
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Bank Holiday Deadlines – CHRISTMAS 2016 / NEW YEAR 2017 Print E-mail

02 November 2016

 

Dear agency worker 

Bank Holiday Deadlines: CHRISTMAS 2016 / NEW YEAR 2017

Please take note of the following to ensure prompt payment during the upcoming 2016/2017 bank holiday periods.

Please make sure that your timesheets arrive at the Head Office by post (92-96 Lind Road, Sutton, SM1 4PL) or email ( This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ) as follows: 

BANK HOLIDAY PAY PERIOD
(WEEKENDING)
DEADLINE FOR
TIMESHEET RECEIPT
TO ENSURE
PAYMENT ON
BANK HOLIDAY MONDAY
26TH AND TUESDAY 27TH DECEMBER 2016
25/12/2016
(shifts up to 22/12/16)
10 AM FRI 23/12/16 FRIDAY
30/12/16
BANK HOLIDAY MONDAY
2ND JANUARY
01/01/17
(shifts up to 29/12/16)
MIDDAY FRIDAY
30/12/16
FRIDAY
06/01/17

Please note the following regarding bank holiday shifts

Due to Christmas Day and New Year’s Day falling at the weekend (and therefore not Bank Holidays), please ensure you check with your booking consultant if the bank holiday rates apply

 2. Payroll queries – Phone line opening hours

In order to ensure we can pay you promptly over this period we need to notify you that we will be operating reduced hours with regards to our payroll phone lines for payroll queries, as follows:

Date Phone line opening hours
Friday 23 December 2016 CLOSED
Wednesday 28 December 2016 CLOSED
Thursday 19 December 2016 09:00 to 17:00
Friday 30 December 2016 09:00 to 12:00
Tuesday 3 January 2017 Lines open as normal
Wednesday 4 January 2017 CLOSED
Thursday 5 January 2017 onwards Lines open as normal
 
Please note: Our payroll telephone lines are not usually open on Wednesdays.

Best Regards, A24 Group Payroll Team 
 

 
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